Privacy Policy

Who We Are

Business name: The Pump Club
Location: United Kingdom

We provide male wellness and enhancement services.

What Information We Collect

We may collect:

Your name and contact details (email, phone number)
Appointment and booking information
Limited health or wellness information only where necessary and with your consent
Payment confirmation (we do not store full card details)
Website usage information (via cookies)

How We Use Your Information

We use your information to:

Book and manage appointments
Communicate with you about your treatment or enquiries
Ensure services are delivered safely
Process payments
Meet legal and insurance requirements
Improve our services

We do not sell your data and we do not share it for marketing purposes.

Sensitive Information & Confidentiality

Some services involve personal or sensitive information.
All client information is:

Treated as strictly confidential
Accessed only by authorised staff
Stored securely

Health-related information is collected only when required and only with your explicit consent.

Legal Basis (UK GDPR)

We process your data because:

You have given consent
It is needed to provide a service you requested
We are required to by law

How We Store & Protect Your Data

Your information is stored securely and only kept for as long as necessary.
We use appropriate technical and organisational measures to prevent unauthorised access.

Sharing Your Information

We may share limited data with:

Payment providers
Booking or scheduling systems
Legal authorities if required by law

All third parties are required to protect your data.

Your Rights

You have the right to:

Access your personal data
Ask us to correct or delete it
Withdraw consent at any time
Make a complaint to the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [Email address].

Cookies

Our website may use cookies to improve functionality.
You can control cookies through your browser settings.

Changes to This Policy

We may update this policy from time to time.
The latest version will always be available on our website.